pre-sale service
1. Introduce the characteristics and application of the product to the customer in detail.
2. Choose economical and practical machines for customers.
3. Provide the operating data of the relevant machines.
4. Provide customers with trial operation methods.
5. Flow chart and factory design layout.
Sales service
1. Recommend the engineering conditions required to install the machine.
2. Communicate with customers on the progress of machine manufacturing in time.
3. Project planning and design services.
After-sales service
1. Personally train equipment maintenance and operation.
2. Installation and debugging of equipment until everything is normal.
3. One year warranty and provide long-term maintenance service and spare parts.
4. Provide technical support for customers to develop new products.
5. Engineers who can repair machinery overseas.
FAQ
Q1: Is your company a factory or a trading company?
A: Our company is a factory in Henan Province with export license, and we have been specialized in export business for more than 20 years.
Q2. What is your main business?
A: Zhengzhou Jinghua is dedicated to starch processing machinery. Starch processing line machines, such as: tapioca starch line, tapioca flour line, potato starch line, sweet potato line, wheat starch, sago line and garri line
Q3: Where is your factory located? How can I get there?
A: Our address: the intersection of Zhengyun Road and Guanggu Road, Guangwu Town, Zhengzhou City, Henan Province, China.
Warmly welcome your presence!
Q4: Can your products be assured?
A: Our machines have all passed ISO9001:2001 and got CE certificates from SGS, TUV.
Q5: If we show you our factory layout, can you help us design the whole production line?
A : Yes, our experienced engineers and technicians can help you arrange the layout and installation of the entire production line according to your actual situation;
Q6: If we have samples of new products, can you help us analyze and design the machine?
A: Yes, our technical department can help you analyze, design and test the new products you offer.
